Privacy policy

Effective Date: 11/3/2023

1. Introduction

Aquagemcorals, ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use that information, and the steps we take to ensure its security. By accessing our website or making a purchase, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information when you make a purchase, create an account, or contact us. This information may include your name, email address, postal address, phone number, and payment information.

2.2. Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and device information, for analytical and marketing purposes. This data does not identify you personally.

3. How We Use Your Information

3.1. Order Processing: We use your personal information to process and fulfill your orders, contact you about your order, and provide customer support.

3.2. Marketing: With your consent, we may use your email address to send you promotional offers and updates. You can unsubscribe at any time.

3.3. Analytics: We may use non-personal information for website analytics and to improve our website and services.

3.4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors and shipping companies.

4.2. Legal Requirements: We may disclose your information when required by law or to protect our rights or the rights of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and website functionality. You can adjust your browser settings to control cookies.

6. Security

We employ reasonable security measures to protect your information. However, no online method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Your Choices

You can manage your personal information by logging into your account or contacting us. You can opt out of marketing communications at any time.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

11.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at Sales@aquagemcorals.com.